Itil Service Management Based on Itil 2011 [Audiobook] download free by Pierre Bernard

Itil Service Management Based on Itil 2011 Audiobook download free by Pierre Bernard
  • Listen audiobook: Itil Service Management Based on Itil 2011
  • Author: Pierre Bernard
  • Release date: 2014/4/21
  • Language: English
  • Genre or Collection: Computing
  • ISBN: 9789401800174
  • Rating: 7.27 of 10
  • Votes: 187
  • Review by: Al Jarrell
  • Review rating: 7.64 of 10
  • Review Date: 2018/9/24
  • Duration: 24M16S in 256 kbps (6.4 MB)
  • Date of creation of the audiobook: 2018-09-06
  • You can listen to this audiobook in formats: MP3, FLAC, WMA, MPEG4, AAC, WAV (compression TAR, RAR, TAR.Z, 7-ZIP, ZIP)
  • Total pages original book: 32
  • Includes a PDF summary of 2 pages
  • Duration of the summary (audio): 2M16S (1.73 MB)
  • Description or summary of the audiobook: In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This revised edition is based on ITIL 2011 Edition. It is written in the same concise way as the previous editions and covering all the facts. Readers will find that this title succinctly covers the key aspects of ITIL 2011 Edition. It is endorsed by AXELOS, the official ITIL Accreditor. The ITIL Lifecycle is fully covered. In addition there is much attention to the 26 IT Service Management processes and 4 Functions. These are described in detail. This means that it is easy for all readers to access and grasp the concepts of processes and functions that are so pivotal to many service management day-to-day operations. This title covers the following: Introduction to the Service Lifecycle Lifecycle phase: Service Strategy Lifecycle phase: Service Design Lifecycle phase: Service Transition Lifecycle phase: Service Operation Lifecycle phase: Continual Service Improvement New, compared with the previous edition on ITIL V3, are the processes for Strategy Management and Business Relationship Management. Also the other new and revised concepts of ITIL are covered in this book.A classic story of the . . .
  • Other categories, genre or collection: Computer Science, Business Applications, Corporate Governance & Responsibilities, Business & Management, Project Management, Teaching Resources & Education
  • Download servers: Google Drive, BitShare, Mediafire, MEGA, Casebox, Box. Compressed in TAR, RAR, TAR.Z, 7-ZIP, ZIP
  • Format: Paperback
  • Approximate value: 45.17 USD
  • Dimensions: 169.93x244.09x18.54mm
  • Weight: 557.92g
  • Printed by: Not Available
  • Published in: Zaltbommel, Netherlands

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